If the courier is running late, possibly due to unforeseen heavy traffic or an accident, they would also get a notification informing them that the driver will be late. A customer also has the opportunity to change the day of delivery at this point. It is also possible for a customer to get a notification when they are next in line for their delivery slot if this is requested in the morning when they receive notification of their hour time slot. Please make arrangements to receive this delivery. There is no Next day delivery for the following areas and orders will need to be sent by courier, Northern Ireland, Scottish Islands, Scottish Highlands, Channel Isles, Isle of Man, Isle of Wight, Scilly Isles, Guernsey, Jersey, Channel Islands, Isle of Man, Isle of Wight.Īll next day courier deliveries are a fully tracked service with customer SMS and email notifications advising them of when their parcel will be delivered, and on the actual day of delivery a one hour time slot. *For orders over 2kg, free delivery does not apply for the following areas and orders will need to be sent by courier, Northern Ireland, Scottish Islands, Scottish Highlands, Channel Isles, Isle of Man, Isle of Wight, Scilly Isles, Guernsey, Jersey, Channel Islands, Isle of Man, Isle of Wight. *Free delivery for all UK orders under 2kg. Orders over 2kg for Scottish Islands, Scottish Highlands, Channel Isles, Isle of Man, Isle of Wight, Scilly Isles will be sent by courier service. For UK, small parcels, up to 2Kg we use Royal Mail and this is usually a 1-3 day delivery service
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